Introduction: Healthcare Company BiPolar is a leading healthcare provider in the United Arab Emirates (UAE) that provides a wide range of medical services to patients. The company is committed to providing high-quality healthcare services while maintaining the privacy and security of patient information. To achieve this goal, the company needed to ensure compliance with UAE regulatory requirements related to data protection and cybersecurity.

Challenges: BiPolar faced several challenges in achieving compliance with UAE regulatory requirements. First, the company had a complex IT infrastructure that included multiple systems, applications, and data storage locations. Second, the company lacked a comprehensive cybersecurity program, including policies and procedures to protect patient information. Third, the company had limited internal IT resources and needed assistance in identifying and addressing security vulnerabilities.

Solution: To help Healthcare Company BiPolar achieve compliance with UAE regulatory requirements, Cyber Espial conducted a comprehensive cybersecurity assessment a.k.a Penetration Testing of the company’s IT infrastructure remotely with help of the team of cybersecurity experts who were based in Poland and Pakistan. The assessment included a review of the company’s policies and procedures, web and network infrastructure, data storage and management, and access controls.

Based on the assessment results, we provided BiPolar with a detailed report that included a prioritized list of cybersecurity vulnerabilities and recommendations for remediation. The recommendations covered a range of areas, including network security, access control, data protection, and incident response.

We worked closely with BiPolar to develop and implement policies and procedures to maintain ongoing compliance with UAE regulatory requirements, including the following:

• The Abu Dhabi Health Services Company (SEHA) Health Information Privacy and Security Policy
• The Dubai Health Authority (DHA) Electronic Health Record (EHR) Regulation
• The UAE Cybersecurity Law

This included developing a security awareness training program for employees and establishing an incident response plan that would allow the company to respond quickly and effectively to security incidents.

Results: As a result of our work with Healthcare Company BiPolar, the company was able to achieve compliance with UAE regulatory requirements related to data protection and cybersecurity. The company implemented many of our recommendations and established a more comprehensive cybersecurity program, which included ongoing monitoring and management of its IT infrastructure.

The company also saw several benefits from our work, including improved patient trust and confidence, reduced risk of data breaches and other security incidents, and increased efficiency and productivity due to improved IT systems and processes.

Conclusion: Our work with Healthcare Company A demonstrates the value of a comprehensive cybersecurity assessment and recommendations for helping healthcare organizations achieve compliance with UAE regulatory requirements related to data protection and cybersecurity. By identifying and addressing vulnerabilities in a timely manner, organizations can reduce their risk of data breaches and other security incidents, and establish a more secure and reliable IT infrastructure.